Terms and Conditions
Last Updated: July 24, 2026
Welcome to Roo Marketing. These Terms and Conditions (“Terms”) govern your use of our website and any marketing, advertising, branding, consulting, business management, digital marketing, web development, creative, and related professional services (collectively, the “Services”) provided by Roo Marketing (“Company,” “we,” “us,” or “our”).
By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our Services.
1. Services and Client Responsibilities
Eligibility: You must be at least 18 years of age or the legal age of majority in your jurisdiction to use or purchase our Services.
Client Information: You agree to provide accurate, complete, and up-to-date information required for us to perform our Services. You are responsible for maintaining the confidentiality of any account credentials associated with your use of our website or services.
Scope of Services: The scope, deliverables, timelines, pricing, and responsibilities for each project will be defined in proposals, quotations, service agreements, or Statements of Work (SOW), which are incorporated into these Terms by reference.
2. Billing, Payments, and Fees
Pricing & Currency: Unless otherwise agreed in writing, all service fees are quoted and processed exclusively in United States Dollars (USD).
Payment Authorization: By providing your payment information, you authorize Roo Marketing to process payments through secure third-party payment providers, including Stripe.
Late or Failed Payments: Failure to make payment by the agreed due date may result in the suspension, delay, or termination of ongoing marketing campaigns, consulting services, advertising management, creative work, or other active projects until all outstanding balances have been paid.
3. Intellectual Property Rights
Our Intellectual Property: Roo Marketing retains all rights, title, and interest in its website, proprietary methodologies, business processes, creative concepts, marketing frameworks, software, templates, tools, graphics, branding, and other intellectual property developed independently of client projects.
Client Materials: You retain ownership of all trademarks, logos, content, images, and materials you provide. You represent that you have the legal right to use and provide these materials.
Project Deliverables: Upon receipt of full payment, ownership of custom deliverables created specifically for your business—including branding assets, marketing materials, websites, creative designs, advertising content, and related deliverables—will transfer to you unless otherwise specified in a written agreement.
4. Disclaimer and Limitation of Liability
No Guarantee of Results: Marketing outcomes depend on numerous factors beyond our control. While Roo Marketing follows industry best practices and strategic methodologies, we do not guarantee specific rankings, leads, sales, revenue, advertising performance, business growth, or return on investment.
Limitation of Liability: To the fullest extent permitted under the laws of the United States, Roo Marketing shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, or data. Our total aggregate liability shall not exceed the total fees paid by you to Roo Marketing during the three (3) months immediately preceding the event giving rise to the claim.
Indemnification: You agree to defend, indemnify, and hold harmless Roo Marketing, its owners, officers, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising out of your violation of these Terms, misuse of our Services, or infringement of any third-party rights.
5. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles.
Any dispute, claim, or legal proceeding arising from these Terms or the Services provided by Roo Marketing shall be brought exclusively in the state or federal courts located in the State in which Roo Marketing is legally organized, and you consent to the exclusive jurisdiction and venue of those courts.
6. Changes to These Terms
Roo Marketing reserves the right to modify or update these Terms and Conditions at any time. Any changes become effective immediately upon publication on our website. Your continued use of our Services following any updates constitutes your acceptance of the revised Terms.
7. Contact Information
If you have any questions regarding these Terms and Conditions or our Services, please contact us:
Roo Marketing
Email: [email protected]
We will make reasonable efforts to respond to your inquiry as promptly as possible.