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Privacy Policy

Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

Fareportal Service (“Fareportal Service,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact us, request information, purchase services, or otherwise interact with Fareportal Service.

This Privacy Policy is intended to describe our practices transparently and to address applicable U.S. privacy requirements. Certain privacy laws may apply to Fareportal Service depending on the nature and volume of information processed and the jurisdictions in which our customers and users are located.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

This may include:

  • Name;

  • Business or company name;

  • Email address;

  • Telephone number;

  • Mailing or business address;

  • Job title;

  • Information submitted through contact forms;

  • Project requirements;

  • Service inquiries;

  • Billing information;

  • Communications with us;

  • Information provided when requesting a proposal; and

  • Other information you voluntarily provide.

Payment Information

When you make a payment, payment information may be processed by our payment-processing providers.

Where possible, Fareportal Service does not directly store complete payment-card information. Payment information may be handled by third-party payment processors subject to their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate geographic information derived from IP address;

  • Pages visited;

  • Referring website;

  • Date and time of access;

  • Website interactions; and

  • Technical and diagnostic information.

2. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate, secure, analyze, and improve our website.

Cookies may help us:

  • Remember preferences;

  • Understand website traffic;

  • Analyze website performance;

  • Detect security issues;

  • Improve user experience; and

  • Understand how visitors interact with our services.

You may be able to control cookies through your browser settings. Certain website functions may not operate properly if cookies are disabled.

Where required by applicable law, we will provide appropriate choices regarding cookies or similar technologies.

3. How We Use Information

We may use personal information to:

  • Respond to inquiries;

  • Provide requested services;

  • Prepare proposals and quotations;

  • Communicate with clients;

  • Process transactions;

  • Provide technical support;

  • Manage accounts and projects;

  • Maintain and improve our website;

  • Customize and improve services;

  • Monitor security;

  • Prevent fraud, abuse, and unauthorized activity;

  • Maintain business and financial records;

  • Comply with legal obligations; and

  • Exercise or defend legal rights.

We will use personal information consistently with this Privacy Policy and applicable law.

4. Business and Client Information

Fareportal Service may receive confidential business information from clients while providing IT services.

Such information may include business records, technical information, application data, system information, customer information, files, databases, credentials, or other information supplied by a client.

Where we process such information on behalf of a client, our use of that information will generally be governed by the applicable service agreement, statement of work, data-processing terms, or other contractual requirements.

Clients are responsible for ensuring that they have appropriate legal authority to provide information to Fareportal Service.

5. How We Share Information

We may share information with:

  • Service providers;

  • Cloud and hosting providers;

  • Payment processors;

  • Software and technology providers;

  • Analytics providers;

  • Professional advisers;

  • Contractors working on our behalf;

  • Government authorities where legally required; and

  • Other parties when necessary to protect rights, security, or comply with applicable law.

We do not sell personal information in exchange for money unless expressly disclosed and permitted under applicable law.

Where a particular privacy law defines “sale,” “sharing,” “targeted advertising,” or similar concepts more broadly than an ordinary commercial transaction, the applicable legal definition will control.

6. Service Providers

We may use third-party service providers to help operate our business and provide services.

Service providers may assist with:

  • Hosting;

  • Cloud infrastructure;

  • Website analytics;

  • Communications;

  • Payment processing;

  • Customer relationship management;

  • Email delivery;

  • Technical support;

  • Security; and

  • Other business functions.

We seek to use service providers that maintain appropriate safeguards for the information they process.

The FTC recommends that businesses consider security practices and contractual protections when using service providers that have access to sensitive information. (Federal Trade Commission)

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include access controls, authentication, encryption where appropriate, monitoring, secure transmission methods, and other safeguards appropriate to the nature of the information.

However, no method of storage or transmission over the internet is completely secure.

The FTC similarly recommends that businesses collect only information reasonably needed, protect information appropriately, control access, and have procedures for responding to security incidents. (Federal Trade Commission)

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services;

  • Maintain business records;

  • Complete transactions;

  • Resolve disputes;

  • Enforce agreements;

  • Meet legal or regulatory obligations; and

  • Protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and contractual requirements.

9. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These may include rights to:

  • Know or access personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal information;

  • Obtain information about how personal information is collected and used;

  • Opt out of certain sales or sharing of personal information;

  • Limit certain uses of sensitive personal information where applicable;

  • Receive information in a portable format; and

  • Not receive unlawful discrimination for exercising applicable privacy rights.

For example, California’s privacy framework provides qualifying consumers with rights including access, deletion, correction, opt-out, limitation, and non-discrimination rights, subject to statutory exceptions and applicability requirements. (California DOJ)

10. California Privacy Rights

If you are a California resident and applicable California privacy law applies to Fareportal Service, you may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended, and related regulations.

Depending on the circumstances, these rights may include:

  • The right to know/access;

  • The right to delete;

  • The right to correct;

  • The right to opt out of sale or sharing;

  • The right to limit certain uses of sensitive personal information;

  • The right to data portability; and

  • The right to non-discrimination for exercising applicable rights.

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before fulfilling certain requests.

We will process qualifying requests according to applicable law.

11. Children’s Privacy

Our services are intended primarily for businesses and general audiences and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website in violation of applicable law.

If you believe that a child has provided personal information to us, please contact:

[email protected]

The Children’s Online Privacy Protection Act (“COPPA”) imposes specific requirements on covered websites and online services that collect personal information from children under 13. (Federal Trade Commission)

12. Communications

If you contact us, we may use your contact information to respond to your inquiry, provide requested information, manage a business relationship, or communicate regarding services.

Where required by law, marketing communications will include appropriate mechanisms for opting out.

You may contact us at [email protected] regarding communication preferences.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. International Data Transfers

Fareportal Service may use service providers or technology infrastructure located in countries other than the country where you reside.

Where personal information is transferred across borders, we will handle such information in accordance with applicable contractual and legal requirements.

If you are located outside the United States, additional privacy laws may apply depending on the nature of the relationship and information processed.

15. Data Breaches and Security Incidents

If Fareportal Service experiences a security incident involving personal information, we will assess the incident and take steps required by applicable law.

Where notification is legally required, we will provide notice in accordance with applicable federal or state requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we update the policy, we will revise the “Last Updated” date above.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact:

Fareportal Service
Email: [email protected]

Please include sufficient information for us to understand and respond to your request.

18. Important Notice

This Privacy Policy describes Fareportal Service’s general privacy practices. Additional privacy terms, data-processing agreements, security requirements, or contractual provisions may apply to particular clients, projects, industries, or categories of information.

Where a separate written agreement imposes additional privacy or data-protection obligations, the applicable agreement will govern to the extent of any conflict.